Team Inbox
Every channel, one inbox.
Email, portal requests and website form submissions all land in the same place, each tagged by where it came from, so the team answers everything without switching apps.
Included in every plan · free for viewers & customers.
What channels gives you.
One place for every channel
Stop hopping between an email client and a web form. Email, portal requests and widget submissions queue up in a single inbox.
Tagged by where it came from
Every conversation is labelled by channel, so you can see at a glance what arrived by email and what came in through your site.
Reply from the ticket
Answer from the thread and it goes out by email from your own connected mailbox, with the ticket reference attached so the reply comes back to the same place.
One connected system
One conversation, whatever channel it started on.
A customer who emails today and files a portal request tomorrow stays on one record, so the team never pieces the story back together.
A request that turns into a deal carries into CRM as one history.
A question about a bill sits next to the invoice in finance.
A support request by email or through your site becomes the same ticket.
More in Team Inbox.
Every feature comes with every plan, on the same connected data.