One inbox, shared by the whole team.
Every email, chat, and message in one shared, threaded inbox your whole company can see, assign, and answer.
Free to try. No card required.
This is the very beginning of #project-gizmo. Launch planning for Project Gizmo.
A message that becomes the right kind of work.
A reply in the shared inbox isn't a dead end. When it's really a sale, a support issue, or a bill, it becomes one, routed to the right module, on the same customer, in a click.
Blue Harbor
Shared inbox · sales@
Bulk order · $24K
CRM deal
A message becomes a deal
Turn a message into a CRM deal without leaving the thread.
From a message by Ada Reyes · Northwind Trading
History attached
- Earlier messages3
- First contactJun 12
- ThreadKept intact
Escalate into a ticket
Escalate a conversation into a support ticket with its history intact.
Cedar & VineThreadOn this customer
The record, beside the message
Every thread shows the customer's deals, invoices, and tickets beside it.
One inbox the whole team can see
Assign every thread an owner, see who's already replying before you hit send, and turn any message into the right kind of work.
Assigned
9 / 12
Unassigned
3
Threads
Can't log in to the portalOpen
Bulk order pricingAssigned- Invoice INV-1042 questionClosed
- Renewal coming up next monthUnassigned
Everything a shared inbox does, in one place.
Six capabilities, one seat, every message on the same customer. Pick one to see it.
One address, everyone can answer
Team addresses like support@ and sales@ live in one shared inbox your whole company can see and work.
- Team addresses like support@ and sales@
- Everyone sees every conversation
- Nothing hides in a personal inbox
Can't log in to the portal
Northwind Trading
Open
Bulk order pricing
Blue Harbor
AssignedQuestion on invoice INV-1042
Cedar & Vine
Replied
UnassignedRenewal coming up next month
Summit Analytics
Part of one connected suite.
Every product shares the same customers, data, and permissions. Explore the rest.
Frequently asked questions
- It's shared. Your whole team sees addresses like support@, assigns threads, and never double-replies, with each customer's record right beside the message.
- Yes. Connect your existing mailboxes and shared addresses. Nothing changes for the people emailing you; it just becomes visible and assignable to your team.
- Yes. Turn any message into a deal, ticket, or invoice in a click, on the same records the rest of Spodus already uses.
- No. Every plan includes all five modules, Inbox among them. You never buy a shared inbox as an add-on or a higher tier — it is included from $39 a month.
- Assign a conversation to claim it and everyone can see whose it is, so handoffs are obvious and nothing gets answered twice by accident.
- Email and your shared addresses, plus portal requests and submissions from the widget on your site, all land in the same threaded inbox, grouped by customer instead of scattered across a dozen apps.