For startups
A CRM for startups of fifteen to forty.
A CRM for startups is a pipeline the whole team can read, with one record per customer. Spodus is that, plus invoices, support and team chat on the same record. It is built for funded teams of roughly fifteen to forty people: past a shared inbox, short of four subscriptions. Two founders do not need it yet.
21 features across the five products, and all of them are in one seat.
How the work runs
A quarter in a growing company, and what carries each part of it.
Sell it, ship it, bill it, support it, hire for it. One set of records, which is what a CRM for startup companies should be once there is more than one person selling.
Harbourline Group
Ashcroft Media
Pinehurst Retail
Calder & Vane
Merrow Foods
Storrow Bank
Brightway Logistics
Tradelane
Kestrel Devices
Stage 1
The pipeline
Deals on the stages your team actually runs, with the fields you added rather than the ones a template shipped with.
CRMStage 2
The first invoices
The won deal becomes an estimate and then an invoice on the same customer, so nobody rebuilds the numbers in a second tool.
FinanceStage 3
The support that arrives with customers
Requests land in one queue with a target on them, and your customers follow their own without holding a licence.
SupportStage 4
The team channel
Channels and threads for the work, on the same people directory, so a decision sits beside the record it was about.
InboxStage 5
The first ten hires
One record per person, the chart drawn from it, and the joining list somebody actually works through.
HR
One connected system
One system to hand the next twenty people.
One record for the deal, the invoice and the ticket, so growing the team is a login rather than a stack.
- 01
The won deal becomes the invoice.
- 02
Support opens the customer, not a ticket ID.
- 03
Portal customers never cost a seat.
Deal
CRM
INV-1040
Finance
#2198
Support
The trade
Four tools before the Series A.
The free tiers were right at five people. At twenty-five they are four bills, four logins and four copies of the customer. The best CRM system for startups at that size is the one that replaces three of the four.
Pipeline
Every deal, on the stages your team runs.
- Custom pipeline stages, drag-and-drop deals, and a reminder when a close date comes up.
- One record per person and company, carrying every message, invoice and request.
- Log calls, schedule follow-ups, and get reminded so nothing slips.
- Pipeline value and win rates live, without exporting to a spreadsheet.
Calder & Vane
Deal
Customers
Support that arrives with your first hundred customers.
- Every request in one queue, assigned and prioritised, never quietly dropped.
- Targets and timers that keep first response and resolution on track.
- A portal where people submit and follow their own requests, free, never a seat.
- Saved replies for the questions you answer every week.
Can’t log in after reset
#2213 · Northwind Trading
Export is timing out
#2209 · Brightway Logistics
Add a second admin seat
#2204 · Fieldstone Freight
The team
The first ten hires, without a fifth tool.
- A living org chart that redraws itself as people join, move and leave.
- Time off requested, approved and visible on a calendar the whole team sees.
- Checklists and documents ready before a new starter's first day.
- Roles, documents and history in one profile per person.
Ava Chen
Account executive · Sales
One seat is all five, for the whole startup.
- CRM, Finance, HR, Support, Inbox, on the same records and under one login.
- Nothing above is an add-on, a module fee or a tier you have to reach.
- Your customers in the support portal are free, and never count as seats.
How startups run on Spodus.
Five jobs, five products, one seat.
You can be running the company on this inside a week.
Choose what you run first, bring the customer list in, give seats to whoever signs in.
- 01
Start with the part that hurts
Contacts, companies and tasks are there from the first minute. Invoicing, the customer portal and the people side switch on when you want them, and turning one on later brings back its screens with whatever is already in them.
- 02
Bring the customer list in
Contacts, companies and deals from a CSV or a spreadsheet, through a guided importer with presets for HubSpot, Pipedrive, Salesforce, Zoho, Asana, ClickUp and Trello. Your custom fields come with them and their stages are mapped onto yours.
- 03
Give seats to the people who sign in
Everyone doing the work takes a seat. Customers raising requests hold no account, however many of them there are.
