Support & Service
A portal your customers own.
A branded space on your own domain where customers raise requests, track status, and read past replies. Portal users are always free, never a seat.
Included in every plan · free for viewers & customers.
What customer portal gives you.
Your brand, your domain
Your logo, your colors, your URL. Customers get a portal that looks like your product, not a third-party login screen.
Submit and track requests
Customers raise a request, watch its status, and read every reply in one thread. No more where-is-my-ticket emails.
Free for everyone you invite
Every customer and viewer you add is a free seat. Invite a whole account without touching your bill.
One connected system
The portal is a window into your queue.
What a customer submits and reads is the same ticket, quote, and invoice your team works from. One shared record, two views.
A portal request becomes a ticket in your shared queue.
Reply in the queue and the customer sees it in the portal.
Their invoices and quotes show in the same portal.
More in Support & Service.
Every feature comes with every plan, on the same connected data.