Team Inbox
One address, the whole team.
Point support@ or sales@ at Spodus and every reply lands in a shared inbox. Anyone on the team can pick it up, answer, and see what's already been said.
Included in every plan · free for viewers & customers.
What shared inboxes gives you.
Team addresses, one place
support@, sales@, hello@, all of them flow into a single inbox the whole team works from. No forwarding rules, no personal mailbox holding a customer hostage.
Anyone can pick it up
A message isn't stuck with one person. Whoever's free grabs it, replies, and moves on, so nothing waits on someone being at their desk.
Reply as the team
Answers go out from support@, not a personal address, so the customer always writes back to the same place and the thread stays whole.
One connected system
Every message tied to the customer, not a person.
A shared inbox writes to the same customer record CRM, finance, and support already use, so the reply and the relationship live together.
See the customer's open deals from CRM while you answer.
Spot an overdue invoice from finance before you promise a refund.
Turn a question into a support ticket without leaving the thread.
More in Team Inbox.
Every feature comes with every plan, on the same connected data.