Blog

· 2 min read

Why our CRM has no AI

Everyone is bolting a chatbot onto their CRM and charging you for it. We deliberately didn't. Here's the reasoning behind the empty space.

By Jordan Vance

· 2 min read

When self-hosting makes sense, and when it doesn't

Self-hosting is the right call more often than vendors admit and less often than purists claim. Here is an honest line between the two.

By Priya Nair

· 2 min read

What self-hosting a CRM actually means

Self-hosting sounds like a server in a closet and a pager at 3 a.m. For a Docker-and-Postgres CRM it's closer to running one app. Here's the honest version.

By Priya Nair

· 2 min read

The real cost of a per-seat CRM

Per-seat pricing looks cheap on the demo call. Run the five-year math and it's the most expensive line item you never negotiated.

By Jordan Vance

· 2 min read

The hidden costs of a SaaS CRM

The subscription line is the cost you can see. The real bill is the integrations, the seat rationing, and the exit tax nobody quotes you on the demo call.

By Priya Nair

· 2 min read

Own vs. rent: the two-door CRM decision

Most CRM choices are really one question dressed up as twenty. Do you want to own the software or rent it? Here's how to pick your door.

By Jordan Vance

· 1 min read

Own the software you run

Renting software made sense for a while. Here's why owning it outright is the better deal for a lot of businesses now.

By Jordan Vance

· 2 min read

Migrating off a per-seat CRM without losing a week

Leaving a subscription CRM feels scary because the vendor designed it that way. The actual move is a few clean steps. Here is the playbook.

By Priya Nair

· 2 min read

Leaving Salesforce without the pain

Migrating off Salesforce feels like defusing a bomb. It doesn't have to. Here's a realistic look at what moving your data actually involves.

By Priya Nair

· 1 min read

Field-service software: build, rent, or own?

Three ways to get the software your trade business needs, and how to pick without regretting it in a year.

By Mara Okafor

· 2 min read

CRM data ownership, explained without the marketing

Everyone says you own your data. Almost nobody means it. Here is what ownership actually requires, and how to tell the real thing from the slogan.

By Jordan Vance

· 2 min read

Choosing a CRM that won't raise its price

Annual price hikes are now standard in SaaS. The only durable defense is a pricing model that physically can't compound. Here is how to spot one.

By Jordan Vance

· 1 min read

README

By Spodus