For B2B services
Your B2B service, on one seat.
For businesses selling an ongoing service to other companies, where the same account carries the contract, the work, the requests and the monthly bill.
21 features across the five products, and all of them are in one seat.
How the work runs
A month on a service account, and what carries each part of it.
Sign it, deliver it, answer for it, bill it, and staff it. One account record, five stages.
Harbourline Group
Ashcroft Media
Pinehurst Retail
Calder & Vane
Merrow Foods
Storrow Bank
Brightway Logistics
Tradelane
Kestrel Devices
Stage 1
The account
One record per company: the contacts, the contract dates, the open work and the history, on stages you named.
CRMStage 2
The service
What you deliver each month sits on the account as tasks with owners and dates, on a board, a table or a calendar.
CRMStage 3
The requests
Everything the customer asks arrives in one queue with a target on it, and they follow their own through the portal.
SupportStage 4
The monthly bill
A recurring template raises the invoice against the same account on the day it is due, with the payment recorded on it.
FinanceStage 5
The people delivering it
One record per person with their documents, their time off and the joining list somebody works through.
HR
One connected system
One account, carrying the whole relationship.
Because the contract, the work, the requests and the invoice share a record, nobody has to reconcile four systems to answer one question.
- 01
The plan and the open requests are on one record.
- 02
Recurring invoices raise themselves.
- 03
Portal customers never cost a seat.
Deal
CRM
INV-1040
Finance
#2198
Support
The trade
Recurring revenue, four times a month.
The contract renews on one system, the work is tracked on another, the questions land in a mailbox and the invoice goes out of a fourth. Every month, the same reconciliation.
The queue
Everything a customer asks, with a clock on it.
- Every request in one queue, assigned and prioritised, never quietly dropped.
- Targets and timers that keep first response and resolution on track.
- A portal where people submit and follow their own requests, free, never a seat.
- Saved replies for the questions you answer every week.
Can’t log in after reset
#2213 · Northwind Trading
Export is timing out
#2209 · Brightway Logistics
Add a second admin seat
#2204 · Fieldstone Freight
The monthly bill
Recurring invoices that raise themselves.
- Bill on a schedule, with templates that cut their own invoices when they are due.
- Record a payment and the balance, the status and the customer history update together.
- Build, send and track estimates that convert to invoices in a click.
- Revenue, receivables aging and expenses, without exporting to a spreadsheet.
INV-1042
Northwind Trading · Net 30
Accounts
One record carrying the whole relationship.
- One record per person and company, carrying every message, invoice and request.
- Custom stages and the fields your business actually keeps, not a template's.
- Log calls, schedule follow-ups, and get reminded so nothing slips.
- Table, board and calendar over the same records, so everyone reads them their way.
Calder & Vane
Deal
One seat is all five, for the whole business.
- CRM, Finance, HR, Support, Inbox, on the same records and under one login.
- Nothing above is an add-on, a module fee or a tier you have to reach.
- Your customers in the support portal are free, and never count as seats.
How B2B service businesses run on Spodus.
Five jobs, five products, one seat.
You can be running an account on this inside a week.
Start with the part that costs the most time, bring the account list in, and give seats to the people who sign in.
- 01
Start with the part that hurts
Contacts, companies and tasks are there from the first minute. Invoicing, the customer portal and the people side switch on when you want them, and turning one on later brings back its screens with whatever is already in them.
- 02
Bring the account list in
Contacts, companies and deals from a CSV or a spreadsheet, through a guided importer with presets for HubSpot, Pipedrive, Salesforce, Zoho, Asana, ClickUp and Trello. Your custom fields come with them and their stages are mapped onto yours.
- 03
Give seats to whoever signs in
Everyone delivering or billing takes a seat, with no minimum. Customers raising requests hold no account at all.
