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Docs that know the customer.

Proposals, account plans and playbooks, written next to the deals and people they're about. Mention a record and it links both ways.

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Summit Outfitters account plan
Weekly update: Sep 21
Sales playbook
Discovery call script
Pricing and discounts
Objection handling
Onboarding handbook
Support escalation process
Templates
Customer QBR
Drafts
Harbor Labs proposal
Q4 territory plan
DocsSummit Outfitters account planEdited 2h agoShare

Summit Outfitters account plan

Ava Chen·Updated 2h ago

Where we are

@Summit enterprise is in Negotiation at $180,000 for 150 seats. @Bruno Feltrin runs procurement and signs the order form.

Open risks

  • New seats can’t sign in with SSO (ticket #2231). Sam is on it.
  • Their legal team wants our DPA before they sign.

Next steps

  • Send the pricing summary to Bruno
  • Verify the SSO domain with their IT team
  • Book the rollout kickoff for Oct 5

Subpages

Rollout plan
Page details
SharingNamed people
AuthorAva Chen
Last edited2h ago
Words412
Subpages1
In favoritesYes
Linked records
Summit enterpriseBruno Feltrin

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Created by me
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Summit Outfitters account plan
Weekly update: Sep 21
Sales playbook
Discovery call script
Pricing and discounts
Objection handling
Onboarding handbook
Support escalation process
Templates
Customer QBR
Drafts
Harbor Labs proposal
Q4 territory plan
DocsHarbor Labs proposalEdited just nowShare

Harbor Labs proposal

Tom Reyes·Updated just now

Harbor Labs runs support from a shared inbox and three spreadsheets.

/

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TextPlain paragraph
Heading 1Large section title
Heading 2Medium section title
Heading 3Small section title
Bulleted listUnordered list
Numbered listOrdered list
To-doCheckbox item
QuoteCallout a passage
CalloutHighlighted note
CodeMonospace block
DividerVisual separator
Table3 × 3 with a header row
ImageUpload a picture

Mention the deal, not just its name.

Type @ to link a company, deal, contact or project. The doc lists what it mentions, and each record lists the docs that mention it.

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Summit Outfitters account plan
Weekly update: Sep 21
Sales playbook
Discovery call script
Pricing and discounts
Objection handling
Onboarding handbook
Support escalation process
Templates
Customer QBR
Drafts
Harbor Labs proposal
Q4 territory plan
DocsWeekly update: Sep 21Edited 1d agoShare

Weekly update: Sep 21

Mia Lund·Updated 1d ago

Sales

  • @Summit enterprise moved to Negotiation.
  • @Kestrel renewal is waiting on their budget.
  • Demo booked with @Harb
Harbor LabsCompany
Harbor Labs pilotDeal
Harbor Labs onboardingProject

Support

@Northwind Trading finished onboarding.

Page details
SharingWhole workspace
AuthorMia Lund
Last edited1d ago
Words186
Subpages0
In favoritesNo
Linked records
Summit enterpriseKestrel renewalNorthwind Trading

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Docs
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Created by me
Shared with me
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Shared
Summit Outfitters account plan
Weekly update: Sep 21
Sales playbook
Discovery call script
Pricing and discounts
Objection handling
Onboarding handbook
Support escalation process
Templates
Customer QBR
Drafts
Harbor Labs proposal
Q4 territory plan
DocsSummit Outfitters account planEdited 2h agoShare

Summit Outfitters account plan

Ava Chen·Updated 2h ago

Where we are

@Summit enterprise is in Negotiation at $180,000 for 150 seats. @Bruno Feltrin runs procurement and signs the order form.

Open risks

  • New seats can’t sign in with SSO (ticket #2231). Sam is on it.
  • Their legal team wants our DPA before they sign.

Next steps

  • Send the pricing summary to Bruno
  • Verify the SSO domain with their IT team
  • Book the rollout kickoff for Oct 5

Subpages

Rollout plan
Share page
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Sam OkoroCan edit
Tom ReyesCan view
Kira DevlinCan view
Search 12 people
Mia LundFinancial controller
Done

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MMeridianSearch…⌘K
DocsTemplatesNew Doc
Recent
Harbor Labs proposal25m ago
Summit Outfitters account plan2h ago
Rollout plan2h ago
Weekly update: Sep 211d ago
Favorites
Summit Outfitters account plan2h ago
Pricing and discounts3d ago
Sales playbook3d ago
Created by me
Summit Outfitters account plan2h ago
Q4 territory plan2d ago
Onboarding handbook6d ago
Search docsTagsAsk your docs…Ask
NameLocationTagsDate updatedDate viewedSharing
Harbor Labs proposalHarbor Labs25m ago25m agoNot shared
Summit Outfitters account planSummit OutfittersAccounts2h ago2h agoNamed people
Weekly update: Sep 21Updates1d ago1d agoWhole workspace
Q4 territory planPlaybooks2d agoNot shared
Sales playbookPlaybooksSOPs3d ago5d agoWhole workspace
Onboarding handbookOnboardingSOPs6d agoWhole workspace
Support escalation processSOPs12d ago3d agoA board

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Tickets get lost between shifts and nobody sees who waits.

Tickets slip through between shifts, and no one can see which customers are waiting.

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What did we agree with Summit on seat pricing?Ask

Summit takes 150 seats at the enterprise rate, $180,000 a year. Bruno asked for the DPA before signing, and the SSO rollout starts once their domain is verified.

Answered fromSummit Outfitters account planPricing and discounts

Questions about docs.

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  • Can I share a doc outside the workspace?

    Not yet. A page can stay private, go to named people who can view or edit, open to everyone who can read a board, or to the whole workspace. There are no public links.

  • Can two people edit a doc at the same time?

    Not live. There's no shared cursor and no version history yet, so it works best with one person writing a page at a time.

  • What does the AI read?

    The writer reads only the text you selected, or the block your cursor is in. Ask your docs answers only from docs you're allowed to open, and lists every one it used. Nothing is written without you: an edit only lands when you accept it.

  • Can I export a doc or link one doc to another?

    Not yet. Docs don't export to PDF or Word, and a doc can't link to another doc. You can nest pages inside a doc and @-mention any record.

Write it down next to the deal.

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Workspace
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DealsShareImport/ExportNew deal
All dealsMy dealsClosing this monthFilterSort
New6$179k

Harbor Marine onboarding

Harbor Marine Supply

$24k
Oct 24, 20261d

Oakline advisory retainer

Oakline Advisory

$36k
Nov 6, 20262d
New deal
Discovery8$354k

Pinegrove logistics rollout

Pinegrove Logistics

$96k
Oct 16, 20261d

Hearthworks starter

Hearthworks

$8,400
Oct 9, 20264d

Junction POS

Junction Coffee

$31k
Oct 23, 20267d

Grant & Sons quote tool

Grant & Sons

$22k
Nov 4, 202620d

Ashby Insurance claims portal

Ashby Insurance

$64k
Nov 18, 20262d
New deal
Proposal9$560k

Veranda supply

Veranda Supply Co

$58k
Oct 2, 20261d
New deal
Negotiation9$649k

Northwind Trading Q3 expansion

Northwind Trading

$12k
Overdue 18dtoday

Summit enterprise

Summit Outfitters

$180k
Sep 30, 20261d

Ardmore patient portal

Ardmore Health

$54k
Oct 3, 20262d
New deal
Won7$353k

Lumen onboarding

Lumen Studios

$30k
Sep 12, 20267d

Coastline platform

Coastline Ferries

$140k
Sep 5, 202614d
New deal
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