Support & Service
Every request in one queue.
One shared queue for every email, portal request, and chat. Give each one an owner, set its priority and status, and nothing slips through.
Included in every plan · free for viewers & customers.
What ticket queue gives you.
One shared queue
Emails, portal requests, and chats land in the same list. The whole team sees what is open, what is waiting on a reply, and what is done.
Assigned to an owner
Route by product, tag, or round-robin so every ticket has one name on it. No more replies that everyone assumes a teammate already sent.
Priority and status, at a glance
Flag a ticket urgent, set it to open, pending, or solved, and filter the queue down to whatever you need to work on next.
One connected system
A ticket that reaches sales, finance, and the inbox.
A request does not sit alone in a help desk. It links to the same contact, deals, and invoices the rest of the company already works from.
Ticket from a customer links to their contact and open deals.
Billing question, finance sees the invoice on the same record.
Reply to a ticket and the email thread saves to the queue.
More in Support & Service.
Every feature comes with every plan, on the same connected data.