Contact management software: one record per person and company.

On import, Spodus flags rows whose name already exists so you can skip them. Merging two existing records into one is not built yet.

Yes. The account record lists every contact, deal, quote, ticket, and invoice for that company on a single page.

No. Contacts are records, not users, so a contact list of any size costs nothing. Seats are counted from Spodus logins — anyone you give an account counts, and your customers in the support portal, who get no account, never do.

It depends what else you need. On its own, a contact list is the easiest thing to get right and most tools do. Where the best contact management software earns its place is what hangs off the record: here that is the deal, the quote, the invoice and the support ticket, on the same person or company, with no second tool. If you only want an address book, this is more than you need.

No. Contact management software free of charge is usually a spreadsheet or a free CRM tier, and Spodus has neither: there is no free plan, and pricing is quoted on a demo call. What does not grow with the list is the bill. Contacts are records, not users, so ten thousand of them cost the same as ten.

Not a separate one. Spodus is a web app: there is nothing to install from an app store, and the same address opens in any browser. An app for contact management that works offline or syncs the phone's own address book is not what this is. Contacts come in from a CSV or are typed in, and mail reaches them through a connected mailbox.