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CRM·Updated Oct 16, 2026

Comments and @mentions

Comment on a task, a time-off request or a review, mention a teammate with @ so they get a notification, and attach files to a comment.

Comments let your team talk about a piece of work right where it lives. Type @ and a name to bring someone in. They get a notification.

Things to know

  • You can comment on tasks, time-off requests and performance reviews. Their Activity column has a comment box.
  • Contacts, companies and deals don't have a comment box. Write a note there instead. See Notes on a record.
  • Each comment shows its author's name and when it was posted, for everyone who can open the record.

Write a comment

  1. Open the task, time-off request or review.
  2. Click in Write a comment… in the Activity column.
  3. Type your comment.
  4. Click Send, or press ⌘↩ (Ctrl+Enter on Windows).

To see only comments, click Comments at the top of the Activity column. Click All to see everything again.

Mention someone

  1. In the comment box, type @, or click Mention (the @ icon).
  2. Keep typing a name. A list of your workspace's members appears.
  3. Use the arrow keys and press Enter or Tab, or click a name.

The name is added to your comment. When you send it, each person you mentioned gets a notification.

Attach a file

On a task, click Attach file (the paperclip) under the comment box. The file is added to the task's files.

Related

  • Notes on a record
  • Notifications
  • Manage tasks
  • Files on a record
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On this page

  • Things to know
  • Write a comment
  • Mention someone
  • Attach a file
  • Related