CRMUpdated
Owners and deleting
Change who owns a contact, company or deal, one record at a time or many at once, and delete records you no longer need, with 30 days to restore.
Every contact, company, lead and deal has an Owner: the member responsible for it. Views like My contacts and My deals show the records you own.
Things to know
- The owner is picked from your workspace's members.
- A deleted record goes to Trash for 30 days. You can restore it from there until then.
- Records linked to a deleted record stay. Only the link to it goes, and the delete window tells you which records are affected.
- If your role can't delete records on a board, the Delete button doesn't show in the selection bar.
Change the owner of one record
- Open the record in the side panel or on its full page.
- Click its Owner field.
- Pick a member.
Change the owner of many records
- In a table, tick the rows you want to change.
- In the bar at the bottom of the page, click Assign.
- Pick a member. Every ticked record gets that owner.
Delete one record
- Open the record's full page.
- Click More (the ⋯ icon) at the top right, then Delete….
- Click Delete to confirm.
You go back to the list the record was in.
Delete many records
- In a table, tick the rows you want to delete.
- In the bar at the bottom of the page, click Delete.
- Confirm in the window that opens.
Get a deleted record back
- In the left rail, click More, then Trash.
- Find the record and click Restore.