Two-factor sign-in

With two-factor on, you sign in with your password and a 6-digit code from an authenticator app on your phone. Someone who learns your password still can't get in.

Before you start

• Install an authenticator app, such as Google Authenticator, 1Password or Authy.
• You need your Spodus password.

Turn on two-factor

1. Go to Settings > Profile.
2. Under Signing in, click Two-factor authentication.
3. Enter your Password and click Continue.
4. Scan the QR code with your authenticator app. If you can't scan it, type the key shown beside it into the app.
5. Enter the 6-digit code from the app and click Verify.
6. Save your backup codes somewhere safe.
7. Click Done.

Two-factor isn't on until a code is verified. The row in Signing in then shows On.

Sign in with a code

1. Sign in with your email and password as usual.
2. Enter the 6-digit code from your authenticator app under Verification code.
3. Click Verify.

Sign in with a backup code

If you don't have your phone, use a backup code.

1. On the Two-step verification screen, click Use a backup code instead.
2. Enter one of your backup codes and click Verify.

Each backup code works once.

Make new backup codes

1. Go to Settings > Profile and click Two-factor authentication.
2. Enter your Password.
3. Click Regenerate backup codes.

Save the new codes. Your old codes stop working, and the new ones are shown only this once.

Turn off two-factor

In the same window, enter your Password and click Turn off. If your workspace requires two-factor, you'll be asked to set it up again. See Security settings.

Related

• Security settings
• Your profile
• Reset your password